If you ask, "how can we deploy the custom image?" There is no information. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. "Technical support is not that great." "Some enrollment features could be improved." "Microsoft Intune lacks the ability to provide seamless remote assistance or remote control." "The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time." "There needs to be more support for Mac operating systems." "The documentation about the custom image setup could be better. We'd that option available for Mac." "The solution only makes sense if you have a lot of macOS products in your company." A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app." "The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time." "Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking." "It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it." "I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile." "Patch Management needs work to be efficient." "For Windows, we have a reset option. "The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well." "Having the ability to automate our workflows has been great." "The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place." "Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password." We also use this to send applications to devices." "Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff." "From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs." "Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. "I am most excited about a feature that is called User-Initialed Enrollment." "Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. However, it is more expensive than Microsoft Intune. Its ease of deployment, its solid set of features, and its service and support all top Microsoft Intune’s offerings. ROI: Users of both products report seeing an ROI.Ĭomparison Results: Based on the parameters we compared, Jamf Pro received higher product ratings.Some reviewers also mentioned that Intune’s responses are often delayed. Microsoft Intune users have mixed opinions, saying that it can be hit or miss. Service and Support: Jamf Pro users say the service and support are excellent.In contrast, Microsoft Intune reviewers consider the pricing for the product to be reasonable. Pricing: Jamf Pro users say the solution is expensive.Users say the dashboard needs a lot of improvement, and that the overall flexibility could be better. Microsoft Intune users like its single-pane view, its security and customization capabilities, its protection policies, and the integration with conditional access. Reviewers say they would like to see remote support access, improved reporting, and more security-based profiling. Jamf Pro users mention that they are thrilled with the integrated patch management, its ease of use, the automation of workflows, and the zero-touch setup. Features: Users of both products are happy with their stability and scalability.Ease of Deployment: Users of both Jamf Pro and Microsoft Intune say the initial setup was straightforward and simple.After reading all of the collected data, you can find our conclusion below. We performed a comparison between Jamf Pro and Microsoft Intune based on our users’ reviews in five categories.
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